This is my experience w/JTV I hv only purchased from the Bella Luce line. Everything I hv purchased has broken & forget cleaning because you will never restore the silver color. Don't use harsh chemicals I believe rhodium plating is used however it turns just like cheap jewelry. It's tarnished the stone becomes dull then eventually it will break. I hv purchased 2 tennis necklaces and several bracelets. They hv ALL broken a section will start to become weak. Eventually that is the section where it will break. If it happened once I could accept but every single item tarnishes & it's impossible to clean & then it will break. A section becomes weak it will loosen & breaks. Yes I continued to order thinking that this was a one time thing but it's totally unacceptable. I had a jeweler tell me it was actually brass that was rhodium plated. The plating wears off and you will hv a brass piece of jewelry. They offer a plan that will replace the jewelry if it breaks etc. If I ever purchase from them again I will purchase the protection plan. The CZ line items can be expensive but the good thing is you can pay in installments and they do hv good clearance prices but I hv wasted too much money on broken and tarnished jewelry. If I could post the pics I would and you could see for yourself. If you decide to try them I would advise starting with a inexpensive piece or if you decide to use their payment plan purchase the jewelry protection.