Paypal claim it is safe to shop with them using their 'Buyer protection' That is until you need it. I tried to recover payment for a damaged non working item. Opened a case...was told to wait until they investigated with seller. Next they closed the case stating it had ran out of time.Asked for an explanation and was told if I was unhappy with decision, go to Citizens advice..What? what sort of service was that. Closed account and passed on my complaint to Finacial Standards Authority. Paypal is a corporate scam, an online scheme that offers no real protection. Just use your visa instead