Uber charged a cancellation fee even though they did not pick us up at restaurant requested.
No way to contact Uber to complain.
I have used Uber many times. Uber is even in Cambodia and I was able to get around.
This Uber driver was given the name of a famous restaurant in New Orleans. No excuses. The $5 charge will not break me but add the $7.50 taxi ride. Sidewalks were iced over so with a recent knee replacement I didnâ€™t want to chance the walk.